Join a Practice Focused on Excellence — Not Just Growth

Our growing dental practices in New Hampton and Charles City are seeking a dedicated, organized, and patient-focused Treatment Coordinator to join our team. This key role blends administrative leadership with clinical coordination to ensure a seamless patient experience from start to finish.

Our mission is simple: we strive not to be the biggest practice — but the best. We are committed to creating a positive, family-oriented office culture while delivering exceptional care and service to every patient.

We value work-life balance and offer a four-day work week with no weekends.

What You’ll Do

Administrative Leadership

• Oversee daily office flow to ensure efficiency and organization
  
• Manage patient scheduling, confirmations, and follow-ups
  
• Handle patient questions, concerns, and billing inquiries professionally
  
• Maintain and update electronic patient records in compliance with regulations
  
• Process insurance claims and coordinate financial arrangements
  

Treatment Coordination

• Present treatment plans clearly and confidently to patients
  
• Guide patients through recommended care and financial options
  
• Assist with patient intake and preparation for appointments
  
• Collaborate closely with the clinical team to ensure smooth patient flow
  
• Maintain inventory of supplies and support clinical organization
  
• Ensure compliance with OSHA and infection control standards
  
• Obtain a Dental Assistant License within 6 months of hire (if not already licensed)
  

Patient Experience

• Deliver a welcoming, compassionate experience for every patient
  
• Address patient needs and concerns promptly and effectively
  
• Support initiatives designed to improve patient satisfaction and office culture
  

Qualifications

Preferred:

• Previous experience in treatment coordination, office management, or clinical coordination
  
• Knowledge of dental procedures, terminology, and treatment protocols
  
• Familiarity with electronic health records (EHR) and dental practice management software
  
• Understanding of OSHA and infection control standards
  

Required Skills:

• Strong organizational and multitasking abilities
  
• Excellent communication and interpersonal skills
  
• Professional, confident, and patient-focused demeanor
  
• Ability to manage financial conversations with clarity and empathy
  

Who You Are

Our ideal team member is:

Hardworking – Dedicated and committed to delivering excellence in every task.
Working Smart – Efficient, strategic, and solution-oriented.
Considerate – Compassionate, respectful, and team-focused.
Growth-Minded – Always learning and seeking opportunities to improve personally and professionally.

You take pride in helping patients understand their treatment, feel confident in their decisions, and enjoy a smooth, stress-free experience.

If you are organized, people-focused, and motivated to be part of a high-performing, family-oriented dental team in New Hampton or Charles City, we would love to meet you.

Apply today and help us continue building something exceptional in both of our communities.

Job Type:

• Full-time

Salary:

$18.00 - $32.00 per hour

Benefits:

• $18–$32 per hour (based on skills, experience, and qualifications)
• 401(k) + 3%
• Dental insurance
• Paid time off & holiday pay
• Uniform allowance
• Continuing education reimbursement
• Performance-based bonus system
• Four-day work week
• No weekends

Schedule:

• Monday - Thursday 7:30-5:30
• No weekends

Pay may depend on skills, experience, and/or qualifications